MrSupport replies to customer DMs on its own — using your prices, your FAQs, your tone. Every thumbs-up or correction makes the next answer sharper. Start with drafts if you want, switch to full auto when you trust it.
MrSupport doesn't arrive "done". It starts cautious, learns from your edits and feedback, then takes over the repetitive replies so you can focus on the hard ones.
Nothing is sent without your tap. You edit what's off, like what's good, dislike what isn't. Each reaction becomes a lesson.
For questions it has seen answered well before, MrSupport replies on its own. Anything unusual still waits for you.
Pricing, hours, booking basics, follow-ups — all handled. You only see the DMs that actually need a human.
If 70% of your DMs sound alike — prices, hours, booking, "is this for me?" — you're exactly who this is for.
"How much is the first session?" "Do you work online?" "What's your approach?" — all answered in your voice, 24/7.
"When does the next cohort start?" "Is there a payment plan?" "What's the syllabus?" — handled while you record lessons.
Available slots, service prices, parking, "what should I bring?" — answered on the spot, no phone tag.
Stock status, shipping times, return policy, size guides — the 10 questions every shop gets 100 times a day.
Freelance designers, photographers, tutors — field the "are you available, what's the rate" pings so you keep flow.
Rental rates, minimums, dates, technical riders — answered without you stopping a shoot to type the same reply.
We create your workspace and a personal connect code.
Open the shared Telegram bot and paste the command.
/connect 8R3KD1X9PQIn Telegram Business settings, add the same bot as your chatbot.
Prices, hours, tone — paste notes or upload .txt / .md. Done.
MrSupport scores every potential answer. Everything above your line is sent automatically. Everything below waits for you. Move the line anytime.
Everything right of the knob is sent automatically.
Think of versions like commits for what MrSupport knows about your business. Each time you fix, like or dislike a reply, a new v{n+1} is saved with a plain-language change note.
Prices, hours, tone of voice and the handful of rules it follows when writing replies.
Approve a draft → no bump. Edit, dislike or paste new notes → version increments with a readable diff.
If v12 started answering oddly, pin v9 in a tap and keep improving from there. Nothing is lost.
"First consultation is 3,000 RUB. Card, Apple Pay and cash all work — send a payment link after confirming."
"Thursday and Friday are open for new consultations this week."
"Greet clients by first name. Keep replies short and warm. Avoid emoji on the first message."
Every auto-reply and every learning event counts as one handled message. Top up anytime.
For a solo expert trying things out.
For small teams with daily DMs.
For coaches, schools and salons at scale.
Yes. Set the confidence threshold where you're comfortable and MrSupport sends replies on its own to questions it has handled well before. Unusual or sensitive DMs still wait for you — or escalate by rule.
No. They keep texting you in Telegram. MrSupport attaches to your Telegram Business via a shared bot — the customer never sees us.
Edit or dislike the reply. That creates a new knowledge version — next time a similar question comes in, the AI answers differently. You can also pin an older version if a recent change drifted.
No. Your knowledge and chats stay inside your workspace. Only the versions you accept are persisted — and they're yours.
Voice notes, photos and files are passed through untouched so you handle them yourself. Text replies are the MVP scope.
Any language the underlying model handles well. We currently optimise for Russian and English, and the tone follows whatever you paste into the knowledge base.
Free to try. 50 messages on the house. Start with drafts, switch to full auto when you trust it.