Mr.Support

Your AI support assistant. Always learning.

AvailableTelegram
SoonWhatsApp
SoonInstagram

Mr.Support replies to customer DMs on its own, using your prices, your FAQs, and your tone. Every thumbs-up or correction makes the next answer sharper. Start with Approval mode if you want, then switch replies or agent tools to Auto when you trust the workflow.

See how it learns
Used by coaches, clinics, schools and salons

How Mr.Support knows what to say.

The bot does not guess from a blank chat. It reads your guides, compares the customer message to the facts it has, writes only the answer it can support, and uses every review signal to improve the next draft.

01

Reads your guides

Upload or paste price lists, FAQs, policies, scripts, tone notes, and booking rules. These documents become the workspace source of truth.

02

Finds the right guide

When a customer writes, Mr.Support searches your guides for a source that matches the question, pulls the exact facts, and only replies when the guide supports the answer.

03

Learns from reply feedback

After an AI response, you can like it, dislike it, and add a short correction. Mr.Support uses that reply feedback to improve future answers and turn corrections into clearer guides.

Every correction becomes a new version.

Feedback on a Mr.Support reply becomes an automatic edit to the markdown guide that powers the next answer.

v102 days ago
Version created from tone feedback
Markdown guides
Pricing.md
Availability.md
Tone guide.mdedited
+ greeting rule

Two modes: manual review or full auto.

Start in Controlled mode: Mr.Support drafts replies, but sends nothing until you approve. After your guides improve through edits, feedback, and test replies, switch on Full Auto for the questions the bot already knows. In Auto mode it can still skip ambiguous messages for review.

Mode 01

Controlled.
Drafts only.

Start here

Nothing is sent automatically. You edit or approve every answer while the guides get better.

M
MarinaTelegram Business
Needs review
What is the price of a consultation?12:41
First consultation is 3,000 RUB. Thursday 18:00 is open.AI draft
No automatic sending in Controlled mode.
Mode 02

Full Auto.
Sends known answers.

After updates and tests

Use it once Pricing.md, Availability.md, and Tone guide.md are proven. Known answers go out automatically; ambiguous messages stay for review.

D
DmitryTelegram Business
Auto
Do you work Saturdays?14:08
Yes, Saturdays are available from 10:00 to 16:00.sent automatically
Auto is for proven guides.

The bot can work with files and tools.

Mr.Support can collect details from customer conversations and save them into its own workspace storage. Those files become structured records the bot can use later, and approved tools can move the same data into calendars, CRMs, tables, forms, payments, or internal APIs.

Files it can create

Save names, requests, budgets, order details, notes, and preferences.

Stored data it can use

Read saved customer details, conversation notes, and workspace records.

Approved actions

Create bookings, save leads, update rows, send links, or start workflows.

Permission controls

Set tools to auto, approval required, or read-only; secrets stay server-side.

FilesCustomer records and notes
ToolsApproved reads and actions
ConnectionsCalendars, CRMs, tables

Best for businesses that keep answering the same questions.

If 70% of your DMs are about prices, hours, booking, or whether your service is a fit, this is exactly what Mr.Support is for.

Coaches and therapists

How much is the first session? Do you work online? What is your approach? All answered in your voice, 24/7.

pricingbookingintro call

Online schools and courses

When does the next cohort start? Is there a payment plan? What is the syllabus? Handled while you record lessons.

cohort datessyllabuspayment plans

Salons and clinics

Available slots, service prices, parking, and preparation questions are answered on the spot, no phone tag.

availabilityservicesdirections

Small e-commerce

Stock status, shipping times, return policy, and size guides. The questions every shop gets all day.

stockshippingreturns

Service providers

Freelance designers, photographers, and tutors can field availability and rate questions without breaking flow.

ratesavailabilityportfolio

Studios and events

Rental rates, minimums, dates, and technical riders are answered without stopping a shoot to type the same reply.

ratescalendarequipment

One afternoon. Zero SDKs.

1

Sign in with Google

We create your workspace and a personal connect code.

2

Connect the Telegram bot

One click on your personal link opens the shared Telegram bot and links your workspace.

Connect bot
3

Add it in Telegram Business

In Telegram Business settings, add the same bot as your chatbot.

4

Create a knowledge base

Prices, hours, and tone. Paste notes or upload .txt / .md. Done.

Pay for messages handled. Not for seats.

Each inbound Telegram message that enters AI handling consumes one message credit. New users can start Starter with a free 7-day trial after signing in and connecting the Telegram bot.

Starter

For small projects and testing.

$9/ month · 100 messages
  • 100 AI-handled Telegram messages
  • Like/dislike + feedback evolution loop
  • Draft approval or full auto mode
  • Tools, file storage
Start free 7-day trial
MOST CHOSEN

Growth

For small teams with daily DMs.

$29/ month · 500 messages
  • 500 AI-handled Telegram messages
  • Like/dislike + feedback evolution loop
  • Draft approval or full auto mode
  • Tools, file storage
Choose Growth

Scale

For coaches, schools and salons at scale.

$59/ month · 2,000 messages
  • 2,000 AI-handled Telegram messages
  • Like/dislike + feedback evolution loop
  • Draft approval or full auto mode
  • Tools, file storage
Talk to us

The short answers.

So it really replies without me?+

Yes, when reply mode is set to Auto. It sends only when the knowledge base supports a reply. Unsupported messages are stored in the inbox with a skip reason instead of being guessed.

Do customers need a new app?+

No. They keep texting you in Telegram. Mr.Support attaches to your Telegram Business via a shared bot, and the customer never sees us.

What if it answers something wrong?+

Rewrite the draft or leave like/dislike feedback. That queues a refinement job, updates the workspace knowledge documents, and records a new instruction-history entry.

Is my data used to train anyone's model?+

No. Your knowledge, chats, files, secrets, and instruction history stay scoped to your workspace.

What about media messages?+

Voice notes, photos and files are passed through untouched so you handle them yourself. Text replies are the MVP scope.

What languages are supported?+

Any language the underlying model handles well. We currently optimize for Russian and English, and the tone follows whatever you paste into the knowledge base.

Get started

Hire Mr.Support. Let your inbox run itself.

Sign in, connect the Telegram bot, then start your free 7-day Starter trial. Begin in Approval mode and switch replies or agent tools to Auto when you trust the workflow.

See how it learns