Pricing template
List packages, prices, what is included, payment methods, discounts, and phrases the assistant must not use.
Telegram AI templates
Templates for a Telegram AI support knowledge base.
The fastest way to get useful AI replies is to prepare short, practical knowledge files from the answers you already send manually.
FAQ template
Add common questions, approved answers, clarifying questions, and when to stop instead of replying.
Tone template
Show examples of good answers, banned phrases, formality level, greeting rules, and how short replies should be.
Starter knowledge-base checklist
- Pricing.md with exact prices, packages, currencies, and limits.
- FAQ.md with common questions copied from real Telegram chats.
- Booking.md with schedule rules, required details, and links.
- Tone guide.md with examples of replies you would approve.
Template FAQ
Do I need a polished help center?+
No. Real answers from your Telegram inbox are usually better than abstract documentation.
Can I update templates later?+
Yes. Feedback and corrections can become new knowledge versions over time.
What format should I upload?+
Plain text or Markdown works well for short pricing, FAQ, policy, and tone files.