Grounded replies
The assistant uses uploaded documents for prices, schedules, policies, links, and tone. If the knowledge does not support an answer, the message stays for review.
Telegram Business AI assistant
An AI assistant for Telegram Business support that knows your rules.
Mr.Support connects to your Telegram Business workflow, reads your approved knowledge, drafts reliable replies, and only sends automatically when the answer is supported by your documents.
Approval before auto
Start with draft approval, fix weak replies, and move predictable questions to Auto only after the workflow is proven.
Built for small teams
Coaches, schools, clinics, salons, studios, and service providers can answer routine Telegram leads without adding another shared inbox.
What to prepare before launch
- Pricing, packages, payment methods, and refund rules.
- Booking rules, working hours, locations, and availability notes.
- Ten to twenty real questions with answers in your normal tone.
- Topics that must always stay in human review.
Telegram Business AI assistant FAQ
Does it replace my Telegram account?+
No. Customers keep writing in Telegram. Mr.Support works behind your Telegram Business setup and helps with replies.
Can I review replies first?+
Yes. Approval mode is the recommended starting point. Auto mode is for answers you already trust.
What happens when the bot is unsure?+
It skips sending and leaves the conversation for review instead of inventing facts.